Congratulations
to the New Premier-Designate, Christy Clark
Congratulations to Premier-Designate Christy Clark! Our region
looks forward to working with her and her teams to realize the
promises made in her February
18th news release.
It was very appropriate that her announcements were made at one
of the top paid attractions in the tourism industry, Capilano Suspension
Bridge. Key words and phrases included “listen to the industry”, “new
market-driven regime”, “supported by government” and “have
predictable funding”.
For the coming year, we are pleased that Minister Margaret MacDiarmid
confirmed “status quo” funding for British Columbia’s
Tourism Regions, and we are now moving forward to implement our
plans with your support and investment. Please review each of the
offerings in the coming months, and let us know if there are tactics
missing that you would support. We are very excited about one
such tactic, 604Pulse.
604Pulse is direct outcome of listening to our partners about their
desires to be more active in social media and
online marketing. See below for more information about his exciting
project.
Vancouver,
Coast & Mountains NEW Vision and Mission Statements
Over the past few months, Vancouver, Coast & Mountains has
been working on updating our Vision and Mission statements to reflect
the changes that have occurred in our organization, and the industry,
over the past decade. The process began with a facilitator, whose
goal was to guide the staff in the creative process, as we identified
the key components of what our mission is. Many flip charts, brainstorms
and cups of coffee later, the Vancouver, Coast & Mountains
staff and our Board of Directors are ready to unveil the new and
improved Vision and Mission statements.
Vision
Vancouver, Coast & Mountains is recognized as a leader and
innovator in uniting the tourism industry creatively with visitors.
Mission
Our mission is to connect Vancouver, Coast & Mountains regional
stakeholders with visitors, encouraging them to stay longer, spend
more, and share their experiences. Integrity, accountability, relevancy,
and responsive marketing, trade and media relations guide our organization.
If you have any questions or would like to share your comments
about the above statements, do not hesitate to contact Kevan Ridgway
at kevan@vcmbc.com or 604-638-6930.
2012 Travel Experience Guide Announcement:
Recent Publications Survey Results and Welcome to Our Newest Team
Member
We wanted to send out a huge thank you to everyone who participated
in the recent Publications Survey which was sent out January 27,
2011. The survey was intended to help us plan our 2012 Publications
and identify any need for change, improvements, and if there are
components of our guides (primarily our annual Travel Experience
Guide) that you are proud of. Before we reveal the highlights of
our key findings we also wanted to introduce to you our new face
for the 2012 Travel Experience Guide (disclaimer: some of you may
recognize him!).
After a successful career in media and more than a decade in advertising
sales with Rogers Broadcasting, Simon Ratcliffe co-founded JPS
Media Works. Together with partners Patrick Curling and Justin
Booth, and the contributions of several tourism organizations,
the last ten years have been spent developing video production
and a unique approach to tourism video with their continuing “Simon
Sees” episodes.
Simon is now also selling advertising again and will be heading
out this spring with the 2012 Travel Experience Guide. "This
is a perfect fit for our company", Simon says. "With
the integration of print, online magazines, social media and rich
video content - our expertise in these areas, coupled with a strong
advertising background, puts us in a great position to assist the
VCM tourism partners with the multitude of choices for their marketing
dollars."
Simon is excited about his additional responsibilities and looks
forward to the opportunity of speaking with many familiar faces
about advertising in the 2012 guide. "It's going to be awesome!"
And without further adieu, back to the survey results. The following
is a brief summary of the key findings:
- Most of our partners reach their publication advertising
decisions based on price as the number one factor (60.7%). The
second most important motivator was the style and look of a publication
(46.6%).
- Top measurement methods for advertising tracking used by our partners
include customer polling/surveys, website statistics and increased
bookings. Many partners admitted that tracking is difficult with
an awareness piece like the Travel Experience Guide.
- Our partners are most impressed with the photography in the VCM
Travel Experience Guide. The overall guide organization and the
map rounded out the top three favourite characteristics.
- 86.5% of our survey respondents feel the Travel Experience Guide
is effective in its current format.
-
We received some great feedback on ideas for enhancing our 2012
guide. Suggestions included expanded distribution channels, larger
photos, highlighting “real traveller” stories, creating
a stronger link (connection) between our digital publication
and our printed publication through social media and contests,
and
promoting the advertisers through regular social media blasts.
-
About half of our respondents are interested in learning more about
a VCM mobile app – something we will likely research and
look at for future years.
Planning is well underway for the 2012 publication; keep your
eyes on your inbox in early April for the sales piece. Please contact
Jennifer Rhyne (jennifer@vcmbc.com or 604-637-9046) if you have
any questions about VCM’s publications (or would like more
feedback from our survey results) and don’t forget to introduce
yourself to Simon (simon@jpsmediaworks.com or 604-218-8675) if
you haven’t yet met him – he is a terrific ball of
energy!
Vancouver, Coast & Mountains
Forms New Partnership with
Quote EndQuote Cross-Cultural Strategy
Vancouver, Coast & Mountains recently announced the launch
of a partnership with Quote EndQuote Cross-Cultural Strategy as
part of a pro-active marketing strategy targeting the local British
Columbia Chinese residents as tourists in the region, who in turn
invite their friends and relatives in China to visit. We are excited
to be leading the regional tourism industry with this innovative
partnership by offering tourism businesses an opportunity to participate
in an integrated promotion with Chinese language tools, customs
and cultural responsiveness at the forefront.
An initial tactic has been the development of a customized website,
soon to be launched as part of the campaign. The new URL will be
www.laVAN8.com,
which means “come to play” and it has
an interesting history of creation. The phonetic spelling of the
Chinese phrase is Lai Wan Ba. For the English-language URL, Lai
is changed to La to make the name more attractive to local residents.
By omitting the last letter “i”, the URL looks and
sounds more European, eliciting a cosmopolitan flair. Wan is changed
to VAN to specify the city of Vancouver. For English speakers,
the pronunciation of VAN is more similar to the original pronunciation
of Wan in Chinese, and VAN is the shortened name for Vancouver.
Finally the last word Ba is replaced with number 8 for two reasons.
First, the Chinese pronunciation of the number 8 is the same as
the final modal auxiliary Ba in the phrase Lai Wan Ba. Secondly,
number 8 is believed to be a lucky number for Chinese people.
Vancouver, Coast & Mountains partners are eager to begin learning
how to customize their businesses to reach this growing niche market.
Capilano Suspension Bridge, Pacific Centre, Honeyview Farm and
Tourism Langley are among the initial partners in this campaign,
which will include contests, social network sharing, Chinese language
materials, and coupons.
For more information on this program please contact Jennifer Rhyne
at jennifer@vcmbc.com or 604-637-9046.
Media
Update
2011 Tourism Passport
Thank you to all the partners who participated in the 2011 Tourism
Passport, a province-wide discount book for media to use on attractions
and experiences throughout the region. The project, initiated
by Tourism BC, was free of charge to all partners. The books
have now been distributed to a list of pre-qualified media throughout
BC, AB and WA and will be given to visiting journalists throughout
the year. Media will present the coupon and credentials upon
arrival at participating businesses and will expect to explore
as a visitor. With success, we hope to continue the Tourism Passport
in upcoming
years. Click
here to see the Vancouver, Coast & Mountains section of the
2011 Tourism Passport. Any questions please contact Lisa Clement
at
lisa@vcmbc.com or
604-484-5361.
604Pulse - Sneak Peak

It's live! Click
here for a sneak peek of 604Pulse,
Vancouver, Coast & Mountains' exciting new micro-site! We're very
excited and anticipate that it will be a valuable resource for
the near-in market to stay current on
what's
happening in the region.
Featuring a combination of original
content created by VCM staff writers, traditional media sources
and blogs, 604Pulse will highlight tourism experiences based on
upcoming events, deals, weekend activities, weekday activities,
locals secrets trip ideas.
Want to be a part of it? Join Vancouver, Coast & Mountains
in a targeted 6 week campaign to encourage BC residents to take
advantage
of spring, and travel throughout the region. Designed to inspire,
this campaign will reach consumers while they are making their
weekend and mid-week leisure plans.
Click here for more information, or contact Kayla Seib at kayla@vcmbc.com or 604-638-6931.
Promote
your Community and/or Events with Photos! Vancouver, Coast & Mountains is looking for your fabulous
photos, descriptions and press releases of events or terrific activities
happening in your community or business. Highlighted photos will
be an ongoing feature on the Ministry website, and will be changing
1-2 times per week. We will be submitting photos continually, so
please mark your calendars to keep sending your images and accompanying
descriptions/press releases as the events happen over the year – or
whenever you come across a fabulous photo!
Here is an example of what the website looks like: Click here
What do you need to send?
- 1 high resolution photo with credit
- A description of what is happening in the photo – we
love statistics and quirky facts too
- Any accompanying press/news releases (optional)
Don’t worry about the writing – we will do it for
you. We just need to know the general information about what is
happening in the photo you have submitted. If you have any questions
at all, please contact Jennifer Rhyne at jennifer@vcmbc.com or
604-637-9046.
Tourism BC Announces new online Tourism Industry
Resources
As part of the Ministry of Tourism, Trade and Investment, Tourism
BC’s mandate is to support and promote the business of tourism
throughout the province. Tourism BC is structured to develop and
deliver programs and services that attract visitors to British
Columbia and help ensure that the quality of their vacation experience
keeps them coming back for more.
Tourism BC has a number of resources available to assist tourism
operators, communities and sectors in growing and developing their
businesses. Explore the collection of tools by following this
link to the new Tourism Industry Resource area of the Tourism BC website.
Monthly Feature of the Tourism Industry Resource section:
How-to Guides
The Tourism Business Essentials series of guides are now available
for free online! Download
your copy today. Titles include Fundamentals
for Tourism Businesses, Ads & Brochures That Sell, Sport
Tourism, Employees First, Mountain Bike Tourism, Travel Media
Relations, Starting a Tourism Business, Tourism Packaging & Product
Distribution and Environmentally Responsible Tourism.
Watch for new guide announcements on the following topics: Chinese
Visitors, Cultural and Heritage Tourism, and Research.
Congratulations to the Baerg Family, 2011 Inductees
to the Fraser River Hall of Fame
Vancouver, Coast & Mountains would like to take this
opportunity to extend our warmest congratulations to Darwin
& Sue Baerg and their family on the news that they will be inducted
into the 2011 Fraser River Hall of Fame.
Each year, the Fraser River Discovery Centre Society
recognizes significant achievements and contributions made by a
family, individual, business, corporation or organization to the
Fraser River. The Baerg's will be inducted at a gala dinner
held in the fall.
As owners and operators of Fraser River Raft Expeditions,
Darwin, Sue and their family have made signifcant contributions
to, not only the health and sustainability of the Fraser River,
but also towards education about, and promotion of, the river to
local and worldwide markets. The Baerg's are true ambassadors of
the Fraser River and we are thrilled with the Fraser River Discovery
Centre Society's decision to induct them into the Fraser River
Hall of Fame.
Job Posting - Tourism Surrey
Sales & Marketing Coordinator
Tourism Surrey is currently interviewing for the
position of Sales and Marketing Coordinator. This part-time position
is responsible for implementing and promoting partnerships and
marketing
programs to the Surrey business community. The Sales & Marketing
Coordinator will work closely with the Marketing Manager and Executive
Director to implement programs as outlined in the annual marketing
plan as well as provide ongoing administrative support where required.
For the complete job posting click
here.
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