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VCM
Partners Extranet
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January 23, 2007
In this issue:
OPEN HOUSE at Vancouver, Coast &
Mountains
Media Report
FIT Schedule to Canada from UK and Ireland -
Summer 2007
7 Marketing Trends to Watch in '07
Top Trends in Travel Alliance
Tourism Industry Conference - Call for Silent Auction Items
Sea to Sky Mountain Bike Trails Generate $10.3 million
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Open House at Vancouver, Coast & Mountains
On February 6, Vancouver, Coast & Mountains' staff invites you
to our Open House! Check out our new location, meet the staff,
and enjoy some fabulous food and beverages too!
Place: Vancouver, Coast & Mountains - Suite 600, 210 West Broadway,
Vancouver
Date: Tuesday, February 6
Time: Anytime between 2 pm and 6pm
Reason: It's obvious ... come for the food!
Click here to view the invitation and to RSVP.
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Media Report
Vancouver, Coast & Mountains has a brand new face in the media
department – we welcome with open arms - Laura Woodbridge!
Laura is a recent graduate of Queen's University in Kingston, Ontario.
A proud Vancouverite, Laura spent four years boasting to Ontarians
about skiing and sailing in the same day back at home. With a background
in hospitality and marketing communications, Laura is enthusiastic
about working in media relations at Vancouver, Coast and Mountains.
Her passion is for travelling and she has travelled through twenty-one
countries worldwide. Still, she is always happy to return home
to beautiful Vancouver, Coast & Mountains.
Media Opportunities
Story Starters turns 1 year old! It is hard to believe, but it
has been a year since the release of Story Starters, a newsletter
designed to give story ideas to travel media each month. Since
its release, journalists have been on press visits to over 20
featured partners, and media members have inquired about dozens
more. Not only is submitting a story idea to Story Starters a
terrific way to get noticed by the media, it is also a great
way to get included on upcoming press trip itineraries – for
it lets us know what is new, fresh and different with our partners.
Also new with Story Starters is an innovative way of sending out
the newsletter. Now we are able to track how many media members
are reading the newsletter, which partner websites they are clicking
on, and which stories are capturing the most interest. Stay tuned
in the next several months as we anticipate some tracking statistics
to become available.
If you are interested in promoting yourself at a low cost (perhaps
a room night or complimentary admission for a journalist) please
submit your ideas for the Spring Story Starters bulletin,
which was sent out by Laura last week. To access the submission
form, please follow this link: http://www.vcmbc.com/page.cfm/9712.
Questions? Send an email to Laura (laura@vcmbc.com). Need an example
of the final
product? Follow this link: www.vcmbc.com/storystarters/issue12.htm to see a recent Story Starters issue – don’t worry
about the writing, just submit the idea!
Special Media Opportunity: Calling all culinary themed products!
The March issue of Story Starters is a special feature issue, highlighting
everything and anything culinary. If you are a great restaurant,
a culinary tour company, a winery, a farm, a hotel with a fabulous
restaurant package, or simply anyone who promotes “foodie” product
to travellers, send in your stories to Laura (laura@vcmbc.com)
by January 25, 2007 – we’d love to hear from you!
Upcoming Media Shows:
SATW Canadian Chapter Meeting – January 15 – 24,
2007
CTC Media Dinner Seattle – January 28, 2007
TMAC (Travel Media Association of Canada) – February 16 – 19,
2007
CTC Media Dinner San Francisco – March 8, 2007
Go Media Marketplace – March 19 – 22, 2007
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FIT Schedule to Canada from UK and Ireland -
Summer 2007
Follow the link below for an up-to-date schedule of flights arriving
in Canada from the UK and Ireland. There are considerably more
flights than 2006, primarily due to British Airways (BA) servicing
Calgary (YYC), Air Canada (AC) servicing
Edmonton (YEG) and the new Globespan routes. The west has benefited
more than the east with a 24% increase in capacity to Vancouver
(YVR), YYC and YEG
combined.
Of these YVR now receives 48 flights compared to 43 in Summer
2006.
Weekly Airline Frequency UK to Canada - Summer 2007
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7 Marketing Trends to Watch in '07
MediaBrains Inc.
Want to know where to invest your online marketing
dollars in 2007? Here are the 7 most important trends for '07 and
how
to make
the most of them to increase sales and grow your business
in the New Year.
1. Purchasing Decisions
When asked how often they researched products online before
buying, 87% of respondents to a ClickZ survey said they
did. Additionally,
more than 35% of all B2B decision makers spend five or
more hours every week researching product and service information,
according
to the CMO Council. These statistics are proof that in
today's
business environment, a strong online presence and giving
buyers easy access to your product information is not only
important,
it's a necessity.
2. Search Engine Optimization
With so much hype about search engine optimization and getting
that number one spot in the search engines, everyone knows
the drill: use metatags, title tags, keywords, etc. But
the important
thing to remember is that search engines are constantly
working to make search more effective for end users. So while
following
proper SEO techniques matters, what is more crucial is
truly understanding how buyers are searching for your product
or
service, and leveraging
that information to ensure search engines - and ultimately
buyers - find your business. To succeed, focus on the foundation:
a targeted
message that addresses buyers' needs and then employ SEO
best practices. Other factors to consider: the best place
to find
relevant traffic
might be on vertical search engines. Also, placing links
on prominent industry websites and online directories are
powerful
ways to highlight
your business in a place where targeted buyers are already
searching for your products. You can find a list of SEO
providers in the
BtoB Industry Directory.
3. Online Video Ads
BtoB marketers are constantly seeking new strategies
for engaging buyers in a more interactive way, and the newest
trend toward
accomplishing that goal is online videos. In fact, eMarketer
predicts that spending
on online video advertising will soar this year, increasing
by an astounding 89%. As the technology becomes increasingly
sophisticated,
rich media companies are bringing near-TV quality to
online advertising and offering marketers new opportunites.
An
example: Citrix worked
with multi-media company 4What Interactive to build a
self-running animated software demonstration, which is used
as a clear
and concise stand-alone sales presentation. Citrix is
able to cross-promote
the video through existing marketing avenues, including
their website,
salespeople, emails and search engines. Video has growing
appeal due to marketers' ability to track leads, conduct
real-time
analysis and measure effectiveness.
4. Online Advertising Spending
As ad dollars continue to shift to the internet, spending
for online advertising is projected to grow to about
$7.7 billion
in 2007,
according to ClickZ. That is more than a 31% increase
over 2006. Online ad spending increases have been driven
by
the growing ability
to measure campaigns effectively. In today's market,
the question isn't whether to advertise online - that's
a given
- but rather
how to spend those dollars wisely. It's not about buying
clicks cheaply, but rather about buying the right clicks.
Make sure
you're reaching the right people. The CPM or CPC to
reach targeted buyers
might be higher, but so will your return on investment.
The bottom line, like so many things in life, is that
quality is more important
than quantity.
5. Lead Generation
The proliferation of data readily available online
actually creates an opportunity for marketers to
generate leads.
BtoB buyers rely
on the "information superhighway" to do
their jobs better and find the products they need.
In order to
get their
hands on
good information, buyers are willing to divulge some
personal data, such as email addresses and phone
numbers - but only
if what they
get in return is relevant and valuable. Value could
be in the form of a deal or discount, but it could
also be
intellectual
capital
such as white papers on hot industry topics or case
studies showing how their peers solved a common challenge.
Positioning
yourself
as an expert source of reliable information, providing
value-adds or offering special pricing online, could
open a treasure chest
of lead generation opportunities.
6. Targeted Messaging
With so many choices online for BtoB buyers, and
the inundation of emails in their inboxes, ensuring
the
messages offered
to potential buyers are highly targeted is crucial.
Speak directly
to your audience's
specific wants and needs, and don't waste their
time by loading them down with unwanted information. In
addition, with all
the technology available for managing databases,
target markets can
be more tightly defined, segregated, sorted, compiled
and
marketed to, providing a higher return. The key
here is segmentation. Divide your audience into highly
targeted segments so you
can
send information
that's focused to their particular wants and needs.
7. Management of Your Online Reputation
Remember back in high school, when you were worried
about your reputation? You found out someone
was spreading rumors about
you, but you didn't know who it was? It's not
so different in the business
world today. With the popularity of blogs, message
boards
and other forms of user-generated content, perceptions
about products
and
services - both good and bad - can spread around
the globe at lightning speed, making it difficult
for marketers
to
monitor what is being
said. Because a great brand can take months,
if not years, and
millions of dollars to build, it should be the
thing businesses hold most precious. If you can't
control
what others say
online, you can influence people's opinions about
your business. First "Google" your
company and see what turns up in the search results. Secondly,
regularly post your own opinions and responses on your website
and contribute to relevant blogs and forums. Take steps to create
your own blog or message board and regularly issue optimized press
releases. Another avenue to consider is hiring a company that offers "brand
monitoring" services, which provide intelligence about
online usage and distribution. To succeed, protecting your
brand and
online reputation is probably the most important marketing
trend for 2007.
MediaBrains Inc.
www.mediabrains.com
MediaBrains is a leader in business-to-business
online advertising.
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Top Trends in Travel Alliance
by Peter Yesawich
As we enter 2007 our thoughts turn to what we can expect from
the cautiously optimistic, yet still volatile, market environment
in
which we now operate. So here are our predictions:
1. Demand for leisure travel services will continue
to outpace that for business travel services, as more business
travelers
attempt to use the latest technology as a surrogate for business
travel
whenever possible and appropriate (and to manage the escalating
cost of air transportation and lodging).
2. Family travel (adults with children) will
continue to grow at a faster rate than all other forms of leisure
travel, as both
parents
and grandparents continue to look at travel as one way in which
to "reunite" families in a contemporary world that
is increasingly dominated by the demands of work.even if only
for
a few days.
3. Practically all travel suppliers will attempt to raise
fares and/or rates, as demand for travel services continues
to grow, capacity becomes more strained, and operating costs
escalate
(on both airlines and in lodging accommodations, particularly
in popular
destinations like New York).
4. The role of the Internet will continue to
dominate the travel-planning/booking headlines, yet the incidence
of Internet usage by both business
and leisure travelers to plan some aspect of travel will remain
flat, while the incidence of its usage to actually book reservations
will continue to grow but at a significantly lower rate than
we have observed during the past three years.
5. Comparison shopping of suppliers' fares and
rates (and the corresponding "price
transparency") will become more commonplace as consumers
discover the power (and intrigue) of the nascent meta search
engines such
as kayak.com, qixo.com and the like.
6. The new "lifestyle" hotel brands such
as NYLO, ALOFT, etc. will continue to gain both exposure and popularity
among
the next generation of travelers (the Millennials), as well
as more
mature travelers who wish to look, act and feel like Millennials.
7. The concept of "inclusive pricing" (one
price for a bundle of basic services) will grow in popularity beyond
destination
resorts to include commercial hotels seeking to provide road
warriors with good value for "just the basics" (a comfortable
bed, a good working desk, breakfast, High Speed Internet
access, and reward points).
8. Interest in spa-going will continue to grow
as more consumers seek ways to manage the mounting stress in their
lives
(thereby igniting the next generation of spa development in commercial
hotels).
9. The cruise industry will continue to enjoy
remarkable growth (precipitated by the arrival of exciting new
ships,
an aging
population, and general marketing prowess), thereby becoming
an even more formidable
competitor of destination (land-based) hotels and resorts.
10. The new .travel Internet domain will continue
to grow in popularity as suppliers seek to market their
products
and services
in a more
refined online environment, and consumers seek refuge
from the contamination and frustration that accompanies
searches
in the
.com domain.
Most importantly, barring the impact of any catastrophic
political, economic, social or terrorist event
in the months ahead, 2007
should be another year for the record books.
Travel Alliance
www.talliance.com
Travel Alliance Sales & Marketing Services specializes in the
needs of travel industry
suppliers seeking highly successful marketing, sales and public
relations services.
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BC Tourism Industry Conference - Call for Silent Auction Items
The Council of Tourism Associations of BC's annual silent and
live auctions are being held at the Tourism Industry Conference
Feb 21
- 23, 2007 in Victoria.
Your donation and support
is greatly appreciated.
Click
here to download the donation form,
or visit www.bctourismindustryconference.ca and click on auction.
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Sea to Sky Mountain Bike Trails Generate $10.3 million
VANCOUVER - Mountain bike trails in the Sea to Sky region generated
$10.3 million in visitor spending this summer and there is room
for further development, according to a study conducted by the
Western Canada Mountain Bike Tourism Association (MBTA) in partnership
with the Canadian Sport Tourism Alliance (CSTA). That figure jumps
to $38 million when the Whistler Bike Park and Crankworx Mountain
Bike Festival are included in the analysis.
“The study at last provides us with some credible data on
the economic benefits of mountain biking,” said Jimmy Young,
MBTA Director. The MBTA, in cooperation with community partners
and the Ministry of Tourism, Sport and the Arts undertook a pilot
study to measure the economic impact of mountain biking along the
Sea to Sky Corridor – which includes Whistler, Squamish and
the North Shore - between June 3 and September 17, 2006.
The study found that mountain biking draws visitors to Sea to
Sky communities and generates significant overnight stays. Overall,
20% of non-resident riders stayed overnight in Sea to Sky communities,
staying an average of 4.8 nights and having an average party size
of 2.8 people.
“The data supports the premise that if you build innovative
trails combined with scenery and services the world will beat a
path to your door,” said Rob McSkimming, VP Product Development
Whistler Blackcomb.
Not surprisingly, Whistler receives the greatest benefit from
mountain bike trails in the region as the Resort Municipality of
Whistler funds and maintains a sanctioned trail system and is able
to feature mountain biking in its tourism marketing activities.
A recent draft provincial policy on mountain bike trail use on
Crown land could open up further opportunities for authorized trails
and the development of mountain biking tourism products in the
region and other parts of the province.
“It’s great to see the Sea to Sky region experiencing
such success with mountain biking,” said Tourism, Sport and
the Arts Minister Stan Hagen. “I hope this study will help
other interested B.C. communities strengthen their own tourism
development around this activity.”
The MBTA is a grass roots stakeholder based association dedicated
to growing mountain bike tourism in B.C. Stakeholders include
commercial operators and resorts offering lift-accessed mountain
biking as well as community-based trail groups and mountain bike
clubs and local government. The MBTA would like to thank the
stakeholders for their support and input as well as the more
than 1,200 mountain bikers that participated in the survey.
Details of the Sea to Sky Mountain Biking Economic Impact Study
can be found on the MBTA’s website at www.mbta.ca. For further
information please e-mail info@mbta.ca.
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Your feedback is most
welcome on any subject – please e-mail kevan@vcmbc.com.
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